Privacy policy

Last Updated: March 15, 2026

Introduction

Slap's Barbeque ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share information when you visit our website, place an order, or otherwise interact with our online services (the “Services”).

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services to you.

This Privacy Policy should be read together with our Terms of Service and any other policies posted on our website, which collectively govern the use of our Services. In the event of a conflict between this Privacy Policy and the Terms of Service, this Privacy Policy will control with respect to the collection and use of personal information.

Scope of This Policy

This Privacy Policy applies only to information collected through our Services and does not apply to information collected offline or through third-party websites, applications, or services that we do not control. If you access third-party platforms through links on our website, their privacy policies will govern how your information is collected and used.

Information We Collect

We may collect several categories of personal information depending on how you interact with our Services.

  • Contact Information: name, billing address, shipping address, email address, and phone number.
  • Payment Information: payment card information, billing details, and transaction confirmations necessary to process purchases.
  • Account Information: login credentials, account preferences, and related account settings if you create an account.
  • Order and Transaction Information: information about purchases, items viewed, items placed in carts, returns, and order history.
  • Communications: information provided when you contact customer service or communicate with us.
  • Device and Technical Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: information about how users interact with our website, including pages visited and navigation behavior.

How Information Is Collected

We collect information directly from you when you place an order, create an account, sign up for communications, or contact us. We also collect certain information automatically through cookies and similar technologies when you browse our website.

Information may also be provided by service providers such as payment processors, shipping providers, analytics tools, and marketing platforms, as well as by advertising or social media partners.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services. Cookies are small files stored on your device that allow websites to recognize returning visitors and remember preferences.

Cookies may be used to keep items in your shopping cart, remember account preferences, analyze website traffic, improve functionality, personalize content, and support marketing and advertising activities.

You can control or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Advertising, Analytics, and Remarketing

We may use advertising and analytics services provided by companies such as Google and Meta (Facebook/Instagram).

These services may use cookies, pixels, or similar technologies to collect information about interactions with our website and advertisements.

This information may be used to measure advertising performance and deliver advertisements that may be more relevant to your interests on other websites or social media platforms.

Behavioral Advertising

We may use information about your interactions with our website to deliver advertisements that may be more relevant to your interests. This practice is commonly referred to as behavioral advertising, targeted advertising, or remarketing.

You can learn more about targeted advertising and opt-out options by visiting:

How We Use Information

We may use personal information to process orders, provide customer service, operate and improve our Services, communicate with customers, send promotional communications (if you opt in), detect or prevent fraud, and comply with legal obligations.

SMS and Text Message Communications

If you choose to receive text messages from Slap's Barbeque, we may send updates related to orders, account activity, or promotional offers.

By providing your phone number and opting in, you consent to receive text messages from Slap's Barbeque.

Message frequency may vary and standard messaging or data rates may apply.

Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

You may opt out of marketing text messages at any time by replying STOP to a message you receive from us.

How We Share Information

We may share personal information with third parties in the following situations:

  • Service Providers: companies that help operate our business such as payment processors, shipping providers, website hosting services, and analytics providers.
  • Ecommerce Platform Providers: our store operates on Shopify, which processes certain personal information to provide and maintain the ecommerce platform.
  • Marketing and Advertising Partners: partners that assist with marketing or advertising campaigns.
  • Fraud Prevention and Payment Security Providers: payment processors, fraud detection services, financial institutions, or related partners that help detect and prevent fraudulent transactions.
  • Legal Requirements: when disclosure is required by law or necessary to protect our rights or enforce our policies.

Fraud Prevention and Security

To protect our customers and Services, we may analyze transaction information, billing and shipping details, device data, IP addresses, and purchasing patterns.

Information may be shared with payment processors, fraud detection providers, financial institutions, or law enforcement when necessary to investigate suspicious activity or enforce our policies.

Children's Information

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system can guarantee complete security.

We retain personal information only as long as necessary to operate our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or obtain a copy of your personal information, or opt out of certain data uses.

Our website may respond to Global Privacy Control (GPC) signals where required by applicable law.

Managing Marketing Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Even if you opt out of marketing communications, we may still send transactional communications related to orders or account activity.

Consent to Electronic Communications

By providing your email address, phone number, or other contact information through our Services, you agree that Slap's Barbeque may contact you electronically regarding orders, account activity, customer service inquiries, or promotional communications if you opt in.

You may opt out of promotional emails using the unsubscribe link included in those messages, and you may opt out of marketing text messages by replying STOP.

Relationship to Other Policies

This Privacy Policy operates alongside all other polices and terms.

If there is any conflict between these policies or terms, the applicable policy or term governing the specific subject matter will control.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The revised version will be posted on our website with an updated “Last Updated” date.

SMS / Marketing Communications Policy

This SMS / Marketing Communications Policy explains how Slap's Barbeque ("Company," "we," "our," or "us") communicates with customers through text messages, email, and other marketing channels.

By opting in to receive marketing communications from us, you agree to the practices described in this policy.

This policy applies to communications sent through our website, online store, and other services we operate (collectively, the “Services”).

For additional information about how we operate our website and services, please also review our related policies including our Privacy Policy, Terms of Service, Shipping Policy, and Refund Policy.

1. Consent to Receive Marketing Communications

By voluntarily providing your phone number or email address and opting in through our website, checkout process, promotions, or other sign-up methods, you consent to receive communications from Slap's Barbeque.

These communications may include:

  • Promotional offers and discounts
  • Marketing messages and limited-time promotions
  • Product launches or restock notifications
  • Order updates and transactional notifications
  • Event announcements and special releases
  • Other communications related to our products or Services

Your consent to receive marketing communications is not required as a condition of purchasing products or services.

For details about how purchases and website use are governed, please review our Terms of Service.

2. Message Frequency

Message frequency may vary depending on your interactions with our Services, promotional campaigns, and purchasing activity.

We strive to keep communications relevant and limited to meaningful updates, promotions, and announcements.

3. Message and Data Rates

Standard message and data rates may apply depending on your wireless carrier and mobile service plan.

Slap's Barbeque is not responsible for any charges incurred from your mobile carrier for SMS communications.

4. Opt-Out Instructions

You may opt out of SMS marketing messages at any time.

To stop receiving text messages from us, reply STOP to any message you receive from Slap's Barbeque.

After opting out, you may receive a final confirmation message verifying that you have been unsubscribed.

If you wish to receive SMS communications again in the future, you may opt back in through our website or approved sign-up methods.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

5. Help and Customer Support

If you need assistance with our SMS communications you may:

6. Carrier Participation

SMS message delivery is subject to effective transmission by your mobile carrier and may not be available on all carriers.

Slap's Barbeque is not responsible for delayed or undelivered messages.

7. Information Collected Through Marketing Communications

Information collected in connection with marketing communications may include:

  • Phone numbers
  • Email addresses
  • Purchase activity
  • Website interactions
  • Marketing engagement data such as message responses or link clicks

This information may be used to send promotional communications, improve marketing campaigns, personalize customer experiences, and provide order notifications or updates.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

8. Abandoned Cart Messaging

If you provide your phone number during checkout or while shopping on our website, you may receive SMS messages related to your shopping activity, including reminders about items left in your cart.

These messages are intended to help you complete purchases and improve your shopping experience.

You may opt out of these messages at any time by replying STOP.

Shipping and fulfillment details related to purchases are outlined in our Shipping Policy.

9. Age Requirement

By opting in to receive SMS marketing communications, you represent that you are at least 18 years old or have the permission of a parent or legal guardian.

Our marketing communications are not directed toward children under the age of 13.

Information regarding how we handle personal information from minors is addressed in our Privacy Policy.

10. Changes to This Policy

We may update this SMS / Marketing Communications Policy periodically to reflect operational, legal, or regulatory changes.

When we make changes, the updated version will be posted with a revised Last Updated date.

Your continued participation in marketing communications after updates constitutes acceptance of the revised policy.

If a conflict exists between this policy and another policy governing our Services, the applicable section of our Terms of Service will control unless otherwise stated.

Relationship to Other Policies

This Returns and Refund Policy operates alongside all other polices and terms.

If there is any conflict between these policies or terms, the applicable policy or term governing the specific subject matter will control.

Mobile Terms of Service

The Slap's BBQ mobile message service (the "Service") is operated by Slap's BBQ (“Slap's BBQ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Slap's BBQ’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Slap's BBQ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Slap's BBQ. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18448715211 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Slap's BBQ mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18448715211 or email support@slapsbbqkc.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Information