• 5 stars: 8 (80%)
  • 4 stars: 2 (20%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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Nicholas Biondi

Ordered the ribs, burnt ends, and warm potato casserole. Followed the instructions for the preferred method of reheating. Everything turned out fantastic, just like I remembered eating at the restaurant. 10/10 would order again. Customer service and communication was top notch.

Hey Nicholas, Thanks so much for sharing that everything turned out fantastic! We of course would love to see you in person at Slap's! Until then, we are thrilled to ship the Slap's experience to you anytime!!! We're so glad you enjoyed the ribs, burnt ends, and warm potato casserole! We appreciate your order!

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Mark Hartnagel

I love potatoes so I thought it was definitely delicious and am glad that I have one more container of it. I will definitely buy some more!

Hey Mark, I'm personally glad to hear you enjoyed the potato casserole. It's absolutely a favorite of mine too! We appreciate your order!

D
Donna Klepper

Delicious

We love hearing the food was delicious! We appreciate you! Thank you!

d
dustin hoffman

Had very good flavor, but was very watery.

Hey Dustin, So sorry to hear your experience with this side! Hopefully you'll give us a second chance to win you over! Thank you!

M
Mike hill

Awesome 😎

Hey Mike, We absolutely LOVE the warm potato casserole too! It's my personal favorite out of our Slap's sides! Our baked beans are a close match! We appreciate your order!

S
STEVEN

They were good

Hey Steven, We're glad you enjoyed the potato casserole! Thank you!

As seen in

FAQs

When will my order ship?

Orders are packed and shipped on Monday, Tuesday, and Wednesday (excluding holidays). Any orders placed after 12 PM (CST) on Wednesday will be shipped the following Monday to ensure product quality.

When will my order arrive?

Most orders arrive within 1 to 3 days of shipping out. We ship Monday through Wednesday so your box arrives by Friday and never sits in a warehouse over the weekend. You'll get tracking as soon as it leaves us, so you'll know the exact day it hits your door.

How do I cancel or change my order?

If you need to make a change or cancel your order, contact us as soon as possible. Once your order is packed or has shipped, we won't be able to modify it.

Do you ship outside the U.S.?

Not at this time. We currently ship to U.S. addresses only. We also do not ship to P.O. Boxes or military addresses.

How can I track my order?

Once your order is processed, you’ll get a shipping confirmation email with tracking details. We'll keep you updated every step of the way.

Will my food arrive frozen?

We put serious thought into our packaging to make sure your BBQ arrives the way it deserves to — cold, fresh, and ready to eat. Our insulated packaging is designed to keep everything at a safe temperature and may arrive partially frozen.

Can I order food that’s not listed on the shipping menu?

No. Only items made in our USDA-inspected kitchen are eligible for shipping. But we’re always working on adding more options!

How long can I keep the product in my freezer?

You can freeze any unused, unopened portions for 6 months.

Didn’t find your answer?

Don't hestitate to contact us